1. Delete it in the app
- Open Bantu Town and sign in.
- Tap the Account tab.
- Scroll down and tap Delete account, below Sign out.
- Read the message and tap Delete account again to confirm.
You are signed out, and your account is gone straight away.
2. What is deleted
- Your profile: name, photo, birth date, gender, job, home region, town and email.
- Your posts, the photos and videos in them, and your comments and likes.
- Your direct messages, for you and the people you wrote to.
- Your blocks, the reports you made, and your notification settings.
- Your sign-in, so your phone number or Google or Apple account is no longer linked.
3. What is kept, and for how long
- Reports other members made about your posts or comments are kept for 30 days, so we can finish dealing with them.
- Our database backups are kept for up to 7 days, after which your information is gone from them too.
4. Can't open the app?
Email support@bongotown.com with the subject “Delete my account”. Tell us the phone number, or the Google or Apple email, you sign in with. We'll check the account is yours, delete it and everything listed above, and confirm by email within 30 days.