1. Who these terms are for
These terms apply when you use Bantu Town for Business at business.bongotown.com to advertise or to work with creators. You must be 18 or over and allowed to act for the business you sign up. They come on top of our Terms of Service and our Privacy Policy, and your ads must follow the Ad Policy.
2. Your business account
You sign in with Google or your phone number; a business belongs to the person who created it. Give a real business name and an email where we can reach you: receipts, review results and low-balance warnings go there. Keep your sign-in to yourself; what happens on your account is your responsibility.
3. Your wallet and payments
- Each business has one wallet, in Tanzanian shillings or US dollars, chosen when you create it. It can't be changed later.
- You top up in advance, by card through Stripe or, in shillings, by mobile money through our payment provider. The portal shows the minimum top-up. We never see or store your card number.
- Your wallet is credited with the amount the payment provider confirms it received, once the payment is confirmed. You get a receipt for every top-up.
- The wallet is only for spending on Bantu Town: on ads and on deals with creators. It earns no interest and can't be sent to anyone else.
- You can ask for unspent money back at any time by emailing support@bongotown.com. We refund it less the payment provider's fee.
- You are responsible for any taxes that apply to your business and its advertising.
4. Ads and billing
- Every ad is reviewed before it runs and again when you change it. We may refuse an ad, or stop one that's running, if it breaks the Ad Policy.
- You pay per 1,000 views, at the price fixed for the community and your currency when you create the campaign; a running campaign's price never changes. A view counts once, when at least half the ad is on screen for at least a second, for the member it was shown to. Taps are counted but not charged.
- Spend is taken from your wallet as views come in. A campaign stops at its budget, at the end of its last day, or when your wallet is empty, and we tell you. You can pause, change or stop it at any time; what's already been viewed is still charged.
- We don't promise a number of views, taps or customers: how many members open the app and see your ad varies.
5. Your numbers and members' privacy
You see how many times your ad was viewed and tapped and what it cost, never who. No audience can be smaller than 100 members, and no number is broken down below 100. Don't try to identify members from your ads or their results, and don't use an ad to collect members' personal information without telling them plainly why.
6. Deals with creators
- Creators are members who chose to be listed. When you send a deal, its amount is held from your wallet straight away.
- If the creator declines, or doesn't accept before the deadline, the held amount comes back to your wallet. You can cancel a deal until it's accepted.
- Once the creator posts, you have 3 days to confirm it or tell us something is wrong; after that it confirms itself. When it's confirmed, the creator is paid the amount less Bantu Town's fee, which the portal shows before you send the deal.
- If you tell us something is wrong, our team looks at the deal and decides whether the money goes to the creator or back to you. We'll explain the decision.
- The post is the creator's and is marked “Paid partnership” with your business's name. Agree anything else (how long it stays up, other places it's shared) with the creator directly.
7. Your content
Your ads, logo and words stay yours. You give us a free, worldwide, non-exclusive permission to store them, review them, and show them on Bantu Town for as long as they run. You promise you have the right to use everything in them.
8. Suspension and closing
We may refuse ads, pause campaigns, or suspend a business that breaks these terms or the Ad Policy, or that puts members at risk. You can stop advertising at any time and ask for your unspent balance back. We keep records of payments and of money moving in and out of wallets for as long as the law requires, even after a business or an account is closed.
9. Our responsibility
We work hard to show ads fairly and count views honestly, but Bantu Town is provided as it is, and it may sometimes be unavailable. To the extent the law allows, we are not liable for lost profits or for what members or creators do. These terms are governed by the laws of the State of California, USA.
10. Changes
If we change these terms in a way that matters, we'll email you before the change takes effect. A running campaign keeps the price it was created with.
11. Contact
Questions about these terms: email support@bongotown.com. Bantu Town is operated by BayaTech LLC, 5960 S Land Park Dr #768, Sacramento, CA 95822, USA.